If the chip is fresh, larger than a 10‑pence coin, in the driver’s line of sight, or has already begun to spread into a crack, call a windscreen repair service right away. Also call if the damage is near the edge of the glass, the chip is letting in moisture, or you have an upcoming MOT or insurance claim that requires a clear windscreen.
Ask whether the technician is certified (e.g., to British Standard BS AU 257), if they can come to you in Southwark, what the repair time and cost are, whether they accept your insurance or offer a guarantee, and if they can give a written quote before starting work.
Gather your vehicle’s registration, the exact location and size of the chip, check your insurance policy for windscreen cover, clear personal items from the car, and have a payment method ready. Also ensure you have a valid ID and any documentation needed for an insurance claim.
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Most repairs take 30–60 minutes, and you can usually drive immediately after.
Yes, it’s best to book ahead; many shops offer same‑day slots.
Many comprehensive policies cover the repair with no excess, but check with your insurer first.